Manual analysis
- Hours reading individual comments one by one
- A different format for every review
- Quotes copied without their original context
- Time spent preparing a first draft
AI-assisted feedback review
Review feedback patterns faster
AI Reports creates a structured first pass over your feedback: an executive summary, suggested themes with user quotes, and possible fixes for your team to review against the underlying comments.
Available on the Unlimited plan. Generate reports on demand.
Sample AI Report
Illustrative data
Volume
312 entries
Executive summary
Sentiment is +12% this week. Auth examples drove the most negative feedback, accounting for 23 of 312 entries.
Top recurring theme
Auth examples missing refresh-token logic
-68%“The token example doesn't show how to refresh it. We had to read the source code.” · 23 mentions
Suggested action
Add a refresh-token example to /api/auth/tokens. The most mentioned issue this period, with 23 related comments.
Illustrative report
Learn how reports workAI-assisted review for documentation feedback
Turn selected feedback into
a structured first pass.
AI Reports drafts a summary, recurring themes, representative quotes, and suggested actions. Your team checks the result against the source comments. See five feedback metrics to track →
With AI Reports
- Run analysis on the feedback you select
- Suggested themes with mention counts
- A consistent summary and report structure
- Suggested actions for your team to review
How it works
Three steps. One workflow.
Collect feedback, select what to analyze, and review the report in the same workflow.
- 01
Collect with the widget
Drop a feedback widget on any page. Users submit ratings, comments, and screenshots in seconds.
Was this helpful? - 02
Track in the dashboard
Feedback lands in one dashboard. Filter and review entries by page and time range.
Auth example unclear23Mobile screenshots stale18New tutorial works great+9 - 03
Analyze with AI
AI drafts themes, representative quotes, and suggested actions from the feedback you select.
Analyzing 312 entries...✓ 9 themes · 5 suggested actions
What's in an AI ReportFrom a short summary
From a short summary
to suggested actions.
Review the summary, compare themes with their source comments, and decide which suggested actions fit your context.
Section 01
Executive Summary
Feedback volume, overall sentiment, and a notable finding provide a short starting point for review.
Volume
312
feedback entries
Sentiment
+12%
vs last week
Themes
9
recurring patterns
Key finding
Auth examples drove the most negative feedback this week, accounting for 23 of 312 entries. Sentiment improved overall thanks to the new tutorial section, but the auth section remains a clear blocker.
Section 02
Most Requested Improvements
Up to 5 recurring themes extracted from your feedback. Each comes with a description, mention count, sentiment label, and a representative user quote pulled directly from the data.
P1
-68%Auth examples missing refresh-token logic
23 mentions across /api/auth/*
“The token example doesn’t show how to refresh it. We had to read the source code.”
P1
-54%Mobile screenshots out of date
18 mentions across /guides/*
“The screenshots don’t match the new dashboard at all. Confusing.”
P2
-41%Webhook setup unclear after step 4
12 mentions on /api/webhooks
“I followed steps 1-3 fine, then step 4 references a setting I can’t find.”
+ 2 more themes in the full report
Section 03
Suggested Actions
A short list of possible next steps based on the suggested themes. Review each one against the source feedback and your product context.
1
Add a refresh-token example to /api/auth/tokens
Single doc change addresses the most mentioned theme, with 23 related comments.
2
Re-shoot 6 mobile screenshots in /guides/installation
Last refresh was 14 months ago. Resolves 18 mentions.
3
Rewrite step 4-6 of webhook setup
Most users dropped feedback at step 5. Add a screenshot of the settings location.
Use cases
A first pass for teams reviewing feedback.
Documentation teams
Draft themes across selected page feedback, then review the source comments before planning a rewrite.
Product teams
Review recurring comments about web product pages and flows with their source context.
Education
Summarize selected lesson feedback and review suggested changes before the next course update.
Internal teams
Start stakeholder reviews with a consistent draft summary, themes, quotes, and suggested actions.
Frequently asked questions
You can. AI Reports removes the export-and-paste step and returns a consistent structure from feedback selected in your dashboard. Review either output before acting on it.
A draft executive summary, suggested recurring themes, representative quotes, and suggested actions. The source feedback remains available for review.
AI Reports is included in the Unlimited plan. Free and Professional collect feedback without AI Reports.
No. AI Reports is a first pass. Check themes, quotes, and suggested actions against the source feedback and your own product context.
Start with a structured report. Make the final call.
Generate a structured first pass over your feedback, then review the themes and suggested actions before deciding what to fix.
- No feedback limit
- Available on Unlimited plan
- Generated on demand
- Cancel anytime