Feedback widget
A feedback widget is a small component embedded on a website that lets a visitor rate or comment on the page they are reading without leaving it.
The entire advantage of a widget is proximity. A contact form behind a menu collects almost nothing, because by the time the reader finds it they have left the page they had an opinion about. A button on that page collects the opinion while it still exists.
Most widgets are three parts: a trigger (a button, a side tab, or a thumbs rating), a form (rating, free text, optional screenshot), and a delivery path (dashboard, email, Slack, Teams, Jira). The delivery path is the part teams underrate. Feedback that lands in a dashboard nobody opens has been stored, not collected.
On a documentation site the widget also has to survive the platform. It usually ships as a plain web component, a React wrapper, or a plugin for Docusaurus, MkDocs, Sphinx, or WordPress. PushFeedback installs as any of those, but the install format matters more than the vendor: a widget that breaks on the next docs build gets removed within a week.
Frequently asked questions
Where should a feedback widget appear on a page?
Where the reader finishes reading: the bottom of the content column, or a fixed corner button that stays out of the way. Widgets that interrupt mid-read get dismissed, and dismissal is a habit readers keep.
How much does a feedback widget cost?
Published prices in this category run from free to a few hundred dollars a month, and seats plus sites usually decide the bill rather than features. PushFeedback lists every plan, free tier included, on its pricing page.
Does a feedback widget slow down a site?
It should not. A widget that loads asynchronously and defers its assets adds no blocking request. Check that the vendor ships a deferred bundle before installing it on a documentation site.