Screenshot annotation
Screenshot annotation is the step where a reporter draws on a captured image of the page, with an arrow, box, or highlight, to mark exactly what they are talking about.
Capture creates an image of the page. Markup tools such as arrows, rectangles, lines, and text let the visitor identify the relevant area.
Screenshots can include sensitive information. Capture should be user-initiated, and teams should review retention and privacy settings before enabling it on signed-in pages.
Frequently asked questions
How is a screenshot different from an annotated screenshot?
A screenshot shows the page. An annotated screenshot also marks the area the reporter means.
Can annotated screenshots capture sensitive data?
Yes. Review the image before submitting it and use retention settings that match your privacy requirements.
Does screenshot capture work on every page?
Mostly, with known exceptions. DOM-based capture can miss cross-origin iframes, canvas and WebGL content, and some custom fonts. Test the pages that matter before rolling a widget out site-wide.